Delivery services
- Delivery services is available for purchase within specific locations only.
- Delivery location poskod: 53300, 53200, 53100, 53000 & 54100 only.
- Please contact us 010-873 2110 if you are unsure whether we can deliver to you.
- Your order will be delivered using Basics appointed courier company. Please note that we do not accept delivery to a P.O. Box address.
- Orders will be delivered within 3 to 5 working days.
- Delivery timing: 10am – 6pm.
- Delivery charges:
- Order amount below RM150, RM15.
- Order amount RM150 and above, FREE delivery.
- Re-attempt delivery charges, RM15.
- Basics reserves the right to withhold delivery of the products to the customer if it has any doubts whatsoever as to the customer’s credit worthiness or insufficient identification.
- Bottles exchange:
- We only accept bottles with our label.
- Bottles must be clean and dry.
- We reserve the right to reject any bottles for exchange at our discretion.
Self pick up
- Pick up location: G-6, Seasons Garden Residences, Jalan 1/27E, Wangsa Maju Seksyen 10, 53300 KL (Fri – Sun, 10am – 6pm).
- Please allow 3 to 5 working days for us to pack your order.