Delivery services

1. Delivery services is available for purchase within specific locations only.
1. Delivery location poskod: 53300, 53200, 53100, 53000 & 54100 only.
2. Please contact us 010-873 2110 if you are unsure whether we can deliver to you.
2. Your order will be delivered using Basics appointed courier company. Please note that we do not accept delivery to a P.O. Box address.
3. Orders will be delivered within 3 to 5 working days.
4. Delivery timing: 10am – 6pm.
5. Delivery charges:
1. Order amount below RM150, RM15.
2. Order amount RM150 and above, FREE delivery.
3. Re-attempt delivery charges, RM15.
6. Basics reserves the right to withhold delivery of the products to the customer if it has any doubts whatsoever as to the customer’s credit worthiness or insufficient identification.
7. Bottles exchange:
1. We only accept bottles with our label.
2. Bottles must be clean and dry.
3. We reserve the right to reject any bottles for exchange at our discretion.

 Self pick up

1. Pick up location: G-6, Seasons Garden Residences, Jalan 1/27E, Wangsa Maju Seksyen 10, 53300 KL (Fri – Sun, 10am – 6pm).
2. Please allow 3 to 5 working days for us to pack your order.